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Return form


You have 30 days full right of return and exchange on all purchases, counting from the day you received your order. The right of return is subject to the product being returned in the same condition you received it in. 

We will refund your purchase the same day as we receive your return parcel, as soon as we have checked whether the returned goods meet the conditions for return.

If you regret your purchase or wish to exchange a product, you must cover the shipping charges on all returns and exchanges.

Goods returned C.O.D. to the Carlsberg Brand Store will not be accepted.

When returning a product you must enclose a return form. Click here to download return form.

Return Address:

Carlsberg Brand Store
Bryggerhesten 3
1799 Copenhagen V
Att.: Webshop

Alternatively, you can return your order to the Carlsberg Brand Store within the 30-day period. Do not forget to bring your order confirmation when returning goods to the Carlsberg Brand Store.